Yesterday, we decided to go out for a nice dinner (or rather I decided and informed husband who complied). This was due to the fact that his boss had acknowledged the hard work he'd been putting in for a recent project and was rewarding him. In his e-mail: take your family out for a nice meal (worth $200). I think he meant RM though.. ;)So we went to our favourite Italian restaurant: Tuscany at Marriott Putrajaya. Over the years, we have been there a number of times for special occasions and have never been disappointed. Service is good and the food is great.
It being Ramadhan month, they even had a 4 course menu for RM68: Appetiser (soft shell crab), Soup (chowder), Mains (choice of salmon or lamb) and Dessert (dates cheesecake). Hubby decided to take the set. I wasn't too keen since I wanted pasta and the dessert was a bit odd to me (cheesecake with dates did not sound like a match made in heaven). So I decided to order a mushroom soup and angel hair pasta with pesto and salmon. They also had a goose liver appetiser for RM75 which we decided to share. Now this would definitely be above and beyond the allocated reward but we LOVE goose liver so figured we'd top up the balance of the bill.
Normally there would only be two or three tables occupied but this time around there were like 30 plus persons (some company function I guess). This should have been an indication of things to come....
Well...I figured we'd have to wait longer than usual so the wait was expected. When the crab finally arrived it was deep dried but cold. It wasn't very nice but we didn't complain cos I figured maybe it was supposed to be cold. Then the goose liver arrived....that was lukewarm! WELL.....for 75 bucks I was disappointed! And it was such a pathetic amount of liver too. Decided not to be a doormat and informed the waiter. He took it back to the kitchen and they warmed it up. Of course by then it didn't taste as nice anymore. Can you actually warm up liver??? They should have made it over.
After that my soup arrived and it was sooooo hot. Too make up for my liver, maybe? Well unfortunately, I think it was so hot that the cream curdled and left a sour taste to the soup. Hmm....either that (since I'm no chef I'm not sure that can actually happen) or the cream was bad (is that even possible in a fine restaurant???) By this time I was quite upset...my nice dinner was turning into the worst one of my life. Hubby could see how upset I was and asked to speak to the manager (I'm more of a 'keep quiet and suffer in silence' type). He informed the manager about the past 2 dishes, who apologized and said it was due to the large crowd. We even said we wanted to leave before the mains arrived and asked how they would charge us for the meal. But the manager said he would take off the appetiser and soup from our bill. I was so hungry by this point that I said we might as well stay and finish dinner. So we had the lamb (which was quite tough) and pasta (which was alright). And the cheesecake (I had low expectations by then so it was better than I imagined). We asked for the bill, the manager came over and said, "It's taken care off." Huh??? I was in shock...taken care off? It took me a few seconds to realise that our dinner was free (as bad as it was)! So we got up and walked out without paying our bill. :)
Coming out of the restaurant the manager came over and apologised again. We chatted for a few minutes and again he said it was due to the large crowd. So the take home lesson is: don't eat there if there's more than 10 people? Hmmm.....doesn't sound good does it?
But we will be giving them another chance. If for nothing else than to get another free meal (is that possible?). Besides....we still have a RM200 meal to claim!
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